Guide: Reporting an issue

content:

Reporting an issue

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Send us a message through the web form or via email.

What should I include in my support request?

  • WEkEO service related to the issue you are encountering (access to data, VM, Jupyter Notebooks, etc.)?
  • Essential information about the issue (e.g. IP address of the VM, dataset you want to access).
  • Steps to reproduce.